Understanding CAHPS Surveys: A Primer for New Users (Webcast)
January 19, 2022
Summary
This AHRQ webcast provided an overview of CAHPS surveys, explained how they focus on patients' priorities, and built on current research in survey development and administration. Speakers also discussed how organizations use survey results.
Speakers and Presentation Slides
Caren Ginsberg, Ph.D.
Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
Rockville, MD
AHRQ's CAHPS Program (PDF, 224 KB)
Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
Rockville, MD
AHRQ's CAHPS Program (PDF, 224 KB)
Dale Shaller, M.P.A.
Principal
Shaller Consulting Group
Stillwater, MN
How are CAHPS Survey Results Used? (PDF, 1.7 MB)
Principal
Shaller Consulting Group
Stillwater, MN
How are CAHPS Survey Results Used? (PDF, 1.7 MB)
Stephanie Fry, (Moderator)
Senior Study Director
Westat
Rockville, MD
Intro Slides (PDF, 568 KB)
What is Patient Experience and How CAHPS Surveys are Administered (PDF, 600 KB)
Closing Slides (PDF, 377 KB)
Senior Study Director
Westat
Rockville, MD
Intro Slides (PDF, 568 KB)
What is Patient Experience and How CAHPS Surveys are Administered (PDF, 600 KB)
Closing Slides (PDF, 377 KB)
Recording
Understanding CAHPS® Surveys: A Primer for New Users (59:30)
