Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Access to Specialist Care
Population version: Adult
Download these items: English (Word, 29 KB)
Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in order to meet the needs of their organizations, local markets, and/or audiences. Some items cover events that occur with low frequency in the general population. You should include them only if your sample design is likely to yield a sufficient number of responses to those questions for statistical analysis and reporting.
Insert P-AS1 after core question 18, which should be modified to include the skip instruction presented below.
18. In the last 12 months, how often did you get an appointment to see a specialist as soon as you needed?
1__ Never
2__ Sometimes
3__ Usually
4__ Always → If Always, go to core question 19
Note: AS1 was designed for and tested with a commercial population using primarily a self-administered format. Item wording and format may not be appropriate for other modes of administration or other populations (e.g., Medicaid, Medicare, low literacy).
P-AS1. Were any of the following a reason why you did not get an appointment with a specialist as soon as you needed?
| Response | Yes | No |
|---|---|---|
| a) Your health plan approval or authorization was delayed | 1__ | 2__ |
| b) You did not have a list of specialists in your health plan or network | 1__ | 2__ |
| d) The specialists you had to choose from were far away | 1__ | 2__ |
| e) There were not enough specialists to choose from | 1__ | 2__ |
| f) The specialist you wanted did not belong to your health plan or network | 1__ | 2__ |
| g) You could not get an appointment at a convenient time | 1__ | 2__ |
| h) Some other reason Please specify: |
1__ | 2__ |
