Supplemental Items for the CAHPS Clinician & Group Adult Survey: Perceived Bias
Population version: Adult
Users of the CAHPS® Clinician & Group Survey are free to incorporate supplemental items in order to meet the needs of their organizations, local markets, and/or audiences. Some items cover events that occur with low frequency in the general population. You should include them only if your sample design is likely to yield a sufficient number of responses to those questions for statistical analysis and reporting.
Related topics: Organizations interested in items that assess perceived bias may also want to review and use supplemental items that ask about:
Some of the items were previously part of the CAHPS Cultural Competency Item Set, which has been retired.
Questions (Versions 3.0/3.1) |
Placement and Other Instructions (Versions 3.0/3.1) |
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C-PB1. In the last 6 months, how often have you been treated unfairly at this provider's office because of your race or ethnicity?
1__Never |
After core question 22 Note: Item uses reverse response scale.* |
C-PB2. In the last 6 months how often have you been treated unfairly at this provider's office because of the type of health insurance you have or because you do not have health insurance?
1__Never |
After C-PB1 Note: Item uses reverse response scale.* |
C-PB3. In the last 6 months, how often were you treated unfairly at this provider's office because you did not speak English very well?
1__Never |
After C-PB2 Note: Item uses reverse response scale.* |
*Guidance on reverse coding is available in Preparing Data from CAHPS Surveys for Analysis (PDF, 369 KB).