Diagnostic Safety Supplemental Items for Medical Office SOPS
The AHRQ Surveys on Patient Safety Culture® (SOPS®) Diagnostic Safety Supplemental Items for medical offices was designed to be used in conjunction with the core SOPS Medical Office Survey to help medical offices assess the extent to which their organization's culture supports the diagnostic process, accurate diagnoses, and communication around diagnoses. The 12 supplemental items may be added to the end of the Medical Office Survey, just before the Background Questions.
The Diagnostic Safety Supplemental Items were developed and pilot tested for providers and staff and asks for their opinions about their medical office's processes around diagnosis.
Supplemental Item Set
- Diagnostic Safety Supplemental Items for the Medical Office Survey – English (Word, 55 KB; PDF, 407 KB).
- Diagnostic Safety Supplemental Items for the Medical Office Survey – Spanish (Word, 59 KB; PDF, 303 KB).
New AHRQ SOPS Diagnostic Safety Supplemental Items for Medical Offices (59:38)
Topics Covered by the Diagnostic Safety Items
The Diagnostic Safety Supplemental Items address the following topic areas:
- Time Availability (3 items).
- Testing and Referrals (4 items).
- Provider and Staff Communication Around Diagnosis (5 items).
Diagnostic Safety Results
- 2024 Results for the AHRQ Surveys on Patient Safety Culture® (SOPS®) Diagnostic Safety Supplemental Items for Medical Offices (PDF, 1.6 MB); Executive Summary (PDF, 1.2 MB) – Results for the Medical Office Diagnostic Safety Supplemental Items include data submitted to the 2024 Medical Office Database for a total of over 700 providers and staff in 102 medical offices.
- 2022 Updated Results for the AHRQ SOPS Diagnostic Safety Supplemental Items for Medical Offices (PDF, 606 KB) – Updated results for the Medical Office Diagnostic Safety Supplemental Items that include data submitted to the 2022 Medical Office Database for a total of more than 1,100 providers and staff in more than 100 medical offices.
- Pilot Study Results From the AHRQ SOPS Diagnostic Safety Supplemental Items for Medical Offices (PDF, 1.4 MB) – Pilot study results for the Medical Office Diagnostic Safety Supplemental Items. The supplemental item set for this report was administered to more than 800 providers and staff in 66 medical offices in late 2020.
Resource List
This document contains references to websites that provide resources medical offices can use to help improve the culture of diagnostic safety in their organizations.
- Improving Diagnostic Safety in Medical Offices: A Resource List for Users of the AHRQ Diagnostic Safety Supplemental Items (PDF, 272 KB).
Technical Assistance
- SafetyCultureSurveys@westat.com, 1-888-324-9749.
- DatabasesonSafetyCulture@westat.com, 1-888-324-9790.
