Mutual Support Mini-Session Training Content
If you are teaching content from the Mutual Support Module in an even shorter format, you probably will focus on one or two specific situation monitoring tools chosen based on the needs of the participants. For this format, we recommend that you do the following:
- Using the overall TeamSTEPPS diagram (Slide 3), explain what TeamSTEPPS is and that the TeamSTEPPS website contains dozens of useful tools and other valuable content that participants can access on their own.
- Note that one of the four key TeamSTEPPS skills is mutual support (also using Slide 3) and provide a short explanation of what constitutes mutual support within a team (Slide 4).
- At some point during your training, it's important to stress that tools are helpful but your organization needs to commit to creating a safety culture that will support their use. Trainees need to understand that culture PLUS tools will have a much greater impact than tools alone.
- Select whichever mutual support tools you plan to teach and use the slides for those tools in your training. If you focus on a specific tool, there may be other examples, videos, or exercises related to the tool in section 2 of the Situation Monitoring curriculum that you may want to add to the content related to the tool in the 2-day training slides.
- You may choose to use the TeamSTEPPS Video Simulation Training Unit for Mutual Support. This unit includes:
- Short video segments that introduce a mutual support scenario, show the scenario, and recap the scenario.
- A Facilitator's Guide (PDF, 459 KB) written to support leaders without an extensive simulation or TeamSTEPPS background in leading the training exercise.
- Classroom slides to guide trainees through the exercise.
- A participant worksheet (PDF, 163 KB) to capture trainee observations as they view the scenario.
- Even if your training is very focused, sustaining the use of any tools to teach will depend on reinforcement. Staff meetings, team huddles, email messaging, and other communication methods should be used to reinforce both how and why tools you've taught can be used.
